MAINTENANCE

EMERGENCY REPAIRS need to be called into our office at 701-795-3459.  Our phones are answered 24 hours a day, 7 days a week.  Our staff will dispatch a maintenance technician as soon as one becomes available to assist you.  Items that are emergency in nature might include: a no heat call at temperatures below 35 degrees, major water leaks, fire, broken down doors, etc.  After normal business hours please allow additional rings as the phone is answered by our service. 

Lockouts are not emergency maintenance items and we will not dispatch personnel to unlock your door.  Please utilize a certified locksmith.  You will be responsible for the bill.

NON EMERGENCY MAINTENANCE items can be reported to our office one of two ways.  You can call our office during normal business hours, 8:30-5:00 M-F, or you can click on one of the two links below and fill out a web work order.  After a non emergency maintenance concern is reported to our office we will prioritize it and dispatch one of our maintenance technicians as soon as one becomes available.  Please remember work loads, weather conditions and time of year will all affect our response time to a maintenance call.  We will make every effort to address your concerns in a reasonable amount of time.

If you rent your unit directly from Alerus Property Management and you have a NON EMERGENCY maintenance concern please click on the Alerus Maintenance link below.  If Alerus Property Management manages your condominium association and you have a NON EMERGENCY maintenance concern with regards to the association, please click on the Condominium Maintenance link below.

Alerus Maintenance Web Work Order

Condominium Maintenance Web Work Order

At Alerus Property Management we take maintenance issues very seriously.  We will make every effort to remedy a maintenance item as soon as possible.  We thank you for your concern and for reporting any maintenance deficiencies.

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